Pricing & Packages

Ticket information:

The ticket you purchase includes fees for both Skyride and Luge, as well as helmet rental fees.
The validity period of online tickets is 90 days from the date of purchase, and once used, it can only be used on the same day.
Each ticket purchased must be held by one individual, and it cannot be transferred to others, regardless of whether it’s for an individual or accompanied by a child.
The online ticket price is based on individual tickets. For group inquiries of 20 people or more, please contact 051-722-6002 separately.
Online tickets will be sent to the email address provided during payment. If not received, please contact the customer centre at 051-722-6002 or visit the ticket counter on-site.

Height regulations and accompanied riding guidelines:

For children between 85cm and 110cm, accompanied riding tickets can be purchased additionally at the designated counter on-site.
Children over 110cm tall and aged 6 and above can ride alone, and the same fare as adults applies.
Even if the height is over 110cm, solo riding may not be allowed based on the discretion of on-site staff.
Children between 85cm and 110cm tall cannot ride alone and must be accompanied by a guardian who is at least 150cm tall and aged 19 or above.

• Refunds are available within 7 days from the date of purchase (excluding tickets that have been used).
• Used tickets are non-refundable.
• Partial refunds are not available.
• Promotional and discounted tickets are non-refundable.

For cancellation/ refund enquiries, you can contact the customer centre or visit us in person during operating hours. We can only process requests received within operating hours.

Customer centre operating hours:
Weekdays: 10:00 – 18:00 (Lunch break: 12:00 – 13:00)
Weekends/ Public holidays: In-person assistance only

For online ticket purchases, refunds are possible within 7 days from the date of purchase (excluding tickets that have been used). Requests for cancellation/ refund submitted through 1:1 enquiry will be processed based on the customer centre’s operating hours.

Please note that it may take approximately 14 days, excluding weekends, for refunds to be processed.

Product exchanges are only possible in person at the venue.

Your contact information will be used for service-related emails such as purchase confirmations and receipts. Your contact information may also be used to send a brief survey for service improvement after your Luge visit. We will not use your personal information as a means to contact you for promotional purposes. Your personal information will be processed per our privacy policy.

At Skyline Luge Busan, we do not assume any responsibility for lost items. Please take care of your personal belongings and valuables before boarding. There is a separate paid customer item storage locker available outside the retail shop.

If your lost item is found, we will contact you using the contact information provided during the lost item report. If the lost item is not found, no further notification service will be provided. Lost items are kept for 7 days from the date they are found, after which they will be transferred to the local police station.